Rating: - Just As Good As New, Just Without All the Fancy Packaging.
I have ordered several NEW Harmony 890 remotes in the past and was a little hesitant to order a reconditioned one. I usually do not order reconditioned product, but need two of these for an install and the price was right on these. They came in a Plain brown box with the Logitech and Harmony logo on the outside and "factory remanufactured" printed in small type at the bottom. I opened the box and found both remotes to be in excellent condition. They are obviously not brand new but are in excellent condition. There were no scratches or marks on either of them. They had the screen protector on them that come with the new ones. The charging cradle and IR receiver were new. Both had the plastic wrap on them as new ones do. They are mint. The battery I think was also new. I cannot verify that but they both seem to have the battery life that new batteries would. The IR emitters and power transformers were obviously used as they were simply wound up by hand with no effort to make them neatly packaged.
After programming the remotes and testing them, I've not run into any problems whatsoever that I hadn't already encountered with new remotes. They work fine. I just ordered another one today. I normally don't order reconditioned product but the Amazon fast shipping, guarantee, and return process made it a viable choice for me and it turned out to work well with this item.
Bottom Line - If you are thinking about saving some money on a Harmony 890 remote and are considering the reconditioned version, then go for it. If it's not what you expected you can alway return it. More than likely you will end up keeping it!
